Shipping and Delivery
We want to get your order into your hands as quickly as possible!
- Processing Time: Most orders are processed within 1–3 business days.
- Shipping Rates: Calculated at checkout based on weight and destination. We offer free shipping on orders over $50 with the code 'FREESHIPSOL'.
- Delivery Estimates: * Standard Shipping: 5–7 business days.
- Tracking: You will receive a tracking number via email as soon as your package hits the road.
Returns and Refunds
We want you to love what you bought. If you’re not 100% satisfied, we’re here to help.
- Window: Returns are accepted within 30 days of delivery.
- Condition: Items must be unused, in their original packaging, and in the same condition you received them.
- Process: To start a return, please email us at [email protected] with your order number.
- Refunds: Once we receive and inspect your item, your refund will be processed back to your original payment method within 5–10 business days.
Privacy Policy
Your data is yours. We only collect the information necessary to process your order and improve your shopping experience.
- Information We Collect: Name, shipping address, email, and payment info.
- Usage: We use your info to fulfill orders, communicate updates, and (if you opt-in) send you the occasional discount or news.
- Protection: We use industry-standard encryption to ensure your payment details and personal data stay secure. We never sell your information to third parties.
Terms and Conditions
By using our site, you agree to play by the rules:
- Accuracy: We do our best to ensure photos and descriptions are accurate, but slight variations may occur.
- Pricing: Prices are subject to change without notice. We reserve the right to cancel orders in the event of a technical pricing error.
- Conduct: We reserve the right to refuse service to anyone for any reason at any time.
- Intellectual Property: All content on this site belongs to Solfolk and Nappy Avenue. Please don't use our images or branding without permission.